What Our Customers Say About Us
"In ten years of buying everything over the internet I have never had better service from anyone. HATS OFF TO EVERYONE THERE. I have at last found my home for parts. You all are heads above everyone! Thank each person involved in my order!" G. C.
"I am a manager of a large company and it's refreshing to get service like yours. You have a top notch organization. Rest assured if I ever need additional parts I will go with HyperParts first." D. D.
"What a class act you 'guys' are! An $8.00 part for my kid's 24 yr old quad and it's here in warp speed, and way better quality than expected! No reason to go anywhere else. Thanks so much, you people set the mark for extreme quality customer care." B. B.
"That was quick, just got all my parts in !!!! Just dropping you a line to let you know that you have new customers for life!!!!! We will be telling all of our friends and family and in turn they will be telling all their friends and family, too!! We will tell the WORLD!!!! Thank You very much!!!" J. L.
"I recently ordered parts for my Yamaha ATV and found more than fair prices. In addition, your service and delivery system is absolutely outstanding. You can depend on future business from me and I will certainly recommend you to everyone I can. So many on line dealers are a disappointment so it is refreshing to find one that takes care of business in a truly professional manner. Many thanks." J. J.
"You guys have the best on line ordering system and fastest parts delivery I have ever dealt with thanks and keep it up!!!" M. F.
"You guys are the bomb!! Cannot believe parts will be here tomorrow! Ordered 1 day and will receive them 2 days later. You truly have excellent customer service!" B. M.
"You guys rock! This is my favorite website. You have a great company, great customer service, easy to use site and great prices. Do you have any decals, posters, calendars, or anything you can send me to show my support for your company? Thank you for being who you are!" R. S.
"I have bought from you often, and you have just won me over as a lifetime customer. The fact that you are honest enough to ship cheapest way to me, impresses me beyond explanation. I will tell everyone I know about your site! Thanks again." J. L.
"All I can say is WOW...Thank you very much. I can't think of a business that has gone that far (especially not the local parts dealers). You will definitely get my return business!" E. N.
"I just wanted to drop you a line to say how great your service is. I recently ordered a trimmer head for my Robin brush cutter. I had looked everywhere and was giving up hope of finding something to work. I located your business on the computer one evening, and called to check compatibility of the part the next day. After ordering it, I received it 2 DAYS LATER!! Absolutely amazing service you offer. Thanks to you, my very old Robin trimmer is up and running again... good as new. We also own a 24 yr old Snapper mower that is still chugging along. Glad to see we can order any parts we need for that also. Thanks again. We highly recommend you to anyone that is looking for parts." J. P.
"Thanks very much for your prompt reply. I placed the order a few minutes ago. My compliments to your web page designer - placing the order was efficient and completely painless. Regards." D. T.
"Thank you very much for the personal attention. It shows you take pride in your business and care for your customers. For me, service always sells, your company is in my favorites list and I intend to make many purchases in the future. Parts are now installed and machine runs perfectly. Thanks again for your remarkable service." M. O.
After replacing an item that had been mislabeled by the manufacturer: "I am glad to see there are still companies like yours who take care of their customers, keeping their customers happy, the companies who are keeping a good tradition of "the customer is always right", keeping clients coming back by knowing the company doesn't only care about profits; they care about you. Thank you for being a real American company." A. R.
After contacting the customer to let him know of an alternate shipping method that resulted in cutting his shipping costs in half: "Outstanding!! I'll be doing business with you folks again. Your action speaks highly of your business model and integrity. Cheers!" M. K.
"Thank you very much. The service after the sale is very important to me and because of your excellent service you have made a life long customer and I will highly recommend you to all my bike and quad riding friends." R. A.
"WOW - I placed my order on Friday and I cut my grass on Tuesday. Thanks for the fine and fast service." T.
After replacing a defective light bulb the customer received: "Thank you very much. I wasn't quite expecting that, but will accept it. I am very pleased with your business practice and will return to you for all my ATV parts from now on! Thanks again." S. O.
"I just wanted to say thank you for everything HyperParts has done for me in the last couple of weeks since I discovered your website. Your customer service is great and the selection and prices are unbeatable. I will do everything I can to spread the news about your company and will continue to buy all of my parts from you." M. T.
"Thank you for the quick response. FYI - This is my second time using HyperParts.com. I returned to your site due to the great service the first time around...and once again I am very satisfied. I will continue to use HyperParts.com as my first choice for parts as well as highly recommend you to my friends. Keep up the good work and I will continue to provide my business as well as trying to send others your way." S. C.
"Wow you people are quick with a response!! Thank you." B. P.
"Thanks so much - you guys are great - always quick and responsive - my compliments." T. S.
"I would just like to thank you for the fast response on getting my order filled and delivered. I just placed the order Wednesday and have already received my parts. Don't think I've ever ordered anything off the internet and received service this fast. Job well done." D. B.
"Just wanted to let you know how impressed I was from the service I received from your company. I placed an order last week and received it in 2 days. Not to mention the same parts at the Honda dealership were over double what I paid for the parts and shipping through your company. Thanks." R. J.
"Well, I have ordered from you in the past and told you what a good experience I had from start to finish. You have done it again. Great web site, easy ordering and fast delivery. I appreciate the e-mails telling me the progress of my order(s). It is great working with a company that puts the customer first and really means it. Thank you to everybody in your company." R. Z.
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